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How does the activity waitlist work?

How players join the waitlist for a full session and who gets a space when one opens.

Written by Nettla

When a session is full, players can join its waitlist. When a space opens, everyone on the waitlist is notified at the same time, and the first player to book gets the space.

How it works

  • Players can join the waitlist only when the session is full and they meet its gender and age rules.

  • A space opens when a player leaves or you increase the maximum number of players.

  • Everyone on the waitlist gets a push notification and an email at the same time.

  • The space goes to whoever books first.

Seeing the waitlist

  1. Go to Calendar → Schedule and click the session.

  2. Open the Waitlist tab. It shows when at least one player is waiting.

Good to know

  • No notifications are sent for sessions that have already happened.

  • Matches have a waitlist too.

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