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How do I add players to an activity or manage its participants?

Add, remove and change payments for players on an activity session, message them, and cancel a session.

Written by Nettla

Manage participants from the session in Calendar → Schedule. Click the session to add players, change how they pay, remove them with a refund, message the group or cancel the session.

How to add players

  1. Go to Calendar → Schedule and click the session.

  2. Click Add player.

  3. Choose players from your player list, or Add guest.

  4. Choose the payment: Unpaid, Marked as paid or Free of charge.

  5. Click Add.

Managing a player

Open the menu next to the player:

  • Change: for unpaid players, change the payment to Marked as paid or Free of charge.

  • Payment reminder: send an unpaid player a reminder.

  • Remove: take the player off the session and choose Full refund, Partial refund or No refund. Full refund is pre-selected if the player can be refunded, so check the choice before you confirm.

Messages, logs and waitlist

  • Messages: the session's group chat with the players.

  • Logs: a history of changes to the session.

  • Waitlist: players waiting for a space (shown when someone is on it).

Cancelling a session

  1. Click the session in Calendar → Schedule.

  2. Click Cancel activity.

  3. Choose the refund for each player. Full refund is pre-selected for every player who can be refunded, so check each player before you confirm.

  4. Confirm.

Good to know

  • For a course, add or remove players on the first session.

  • Removing a player can take the session below its minimum. Inside the automatic cancellation window, the session is then cancelled within about 10 minutes.

  • To hide one session from players, use Hide activity session in mobile app & widget in the session.

  • There is no check-in or attendance feature.

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