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Can we sell club wallets to players?

Yes. How players buy club wallets in the app, how to price them below face value and how to stop a wallet being sold.

Written by Nettla

Yes. A club wallet is prepaid credit at your club: 1 unit of balance equals 1 unit of your currency. Players can buy a club wallet in the app whenever its Can be purchased by players toggle is on, which it is by default.

How selling works

  • You set the Amount of balance the player gets, for example £100.

  • You set the price the player pays, for example £90. Many clubs sell wallets below face value because the player is paying up front.

  • You can give cohorts their own price, for example a lower price for members.

  • The player buys the wallet in the app and can then spend the balance on bookings at your club.

Clubs may use another currency; the same 1-to-1 rule applies.

How to stop a wallet being sold

  1. Go to Shop → Club Wallet.

  2. Click ⋮ on the wallet and choose Edit.

  3. Turn off Can be purchased by players.

  4. Click Save.

The wallet disappears from the player app, but you can still give it to players yourself. This is useful for wallets you only hand out, such as goodwill credit or rewards.

Other ways to control sales

  • Standard price has its own toggle. Turn it off if only certain cohorts should be able to buy the wallet.

  • Display period sets when the wallet is on sale. Players who already hold it keep their balance after the end date.

  • You can pin up to 2 wallets in your Club Wallet list.

Good to know

  • A price of £0 does not hide a wallet. Use the Can be purchased by players toggle instead.

  • Players can't use one wallet to pay for another wallet.

  • By default, a wallet's balance expires 365 days after purchase. You can change this in the wallet's Usage period.

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