Open the booking in Calendar → Schedule. Use Add player to add someone, or the ⋮ menu next to a player and Remove to take them off and choose their refund.
Add a player
Go to Calendar → Schedule and click the booking.
On the Details tab, click Add player.
In Add players, search your player list, or enter an email to add a guest.
Choose a payment status: Unpaid, Marked as paid or Free of charge.
Click Add.
You can only add players while the booking still has space and is open for joining.
Remove a player
Go to Calendar → Schedule and click the booking.
Click ⋮ next to the player, then Remove.
In Remove player, check the refund. Full refund is pre-selected. You can choose Partial refund (enter the amount) or No refund instead.
Click Remove player.
Refunds when you remove a player
Full refund goes back to the original payment method. If the payment was only held and not yet charged, the hold is released and nothing is charged.
Partial refund: if the payment was only held, the part you keep is charged.
If your club has Refund to Club Wallet switched on, the options read "(Club wallet)": the card is charged and the refund is given as club wallet credit.
Marked as paid and Free of charge payments show "No refund available for this payment".
The Nettla booking fee isn't refunded once a payment has been charged.
Be careful with matches
If removing a player drops a match below your automatic cancellation threshold, the dialog warns "Removing this player will cancel the match due to your club's auto-cancellation rules". The match is then cancelled within about 10 minutes. Add the replacement player first.
Removing the last player cancels the booking. For an activity, the session stays open but empty.
Good to know
Players you add as Unpaid to a player's pay-your-part court booking are charged to the lead booker after the session if they still haven't paid.
On a public or private match, players you add as Unpaid are never charged to another player. Collect their payment yourself, or mark it as paid or free.
Players you add to a match count towards your automatic cancellation thresholds, whatever their payment status. Adding the missing players keeps the match from being cancelled.
For activities, you can also remove players on the session's edit page.
