Go to Players → Announcements and click New announcement. An announcement always appears on your club's home screen in the app. You can also send it as a push notification and an email, to all players or only to chosen cohorts.
Create an announcement
Go to Players → Announcements.
Click New announcement.
Under Dates, set a Start date and End date if you want. Leave Start date off to publish as soon as you save.
Under Reach & Visibility, choose:
Push Notification: also send it as a push.
Email Players: also send it by email.
Pin Announcement: keep it at the top. Only one announcement can be pinned at a time.
Under Target audience, leave All players on, or turn it off and choose Only target specific cohorts.
Under Content, add a Title, Body Text, images in Image Gallery and any Additional Text.
Optional: under Call to Action, click Add Button. Enter the CTA text and choose what the Button opens: a page in the app or a website.
Click Save.
If it will be sent straight away, you'll see "Send now?". Click Send now.
When it is sent
Push and email go out at the start date and time. With no start date, they go out when you save.
Sending takes up to about 10 minutes.
Once an announcement has been sent, saving changes to it does not send it again.
Target audience
With All players, everyone on your Player List can see it, and push and email go to everyone.
With Only target specific cohorts, only players in those cohorts see it in the app and receive the push and email. Everyone else doesn't see it.
A cohort can include everyone with a membership type, or any other group of players you have set up. See "What is a cohort?".
Good to know
Push and email skip players who have opted out of that channel for your club. See "How do players opt in or out of marketing?".
Players only receive a push if they have the app with notifications switched on.
You need the Announcements permission.
To message a few selected players straight away, see "How do I send a push notification to some or all of my players?".
