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Disputed scores

Learn how club admins can resolve disputed match scores in Nettla within the 48-hour review window.

Written by Nettla

In the rare cases where one team submits a match score and the opponents dispute it, the club has an opportunity to step in and help resolve the situation.

When a match is marked as disputed, a 48-hour window opens for club admins to review and correct the score based on discussions with the players involved.

How to resolve a disputed score

  1. Go to Nettla Club Admin.

  2. Navigate to Play → Matches.

  3. Click on the match that shows the disputed status.

  4. Click the Edit button next to the score.

  5. Enter the corrected score.

  6. Click Save to confirm the update.

✅ Once saved, the corrected result will be used for player level updates.

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