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Disputed scores

Written by Nettla
Updated over 5 months ago

In the rare cases where one team submits a match score and the opponents dispute it, the club has an opportunity to step in and help resolve the situation.

When a match is marked as disputed, a 48-hour window opens for club admins to review and correct the score based on discussions with the players involved.

How to resolve a disputed score

  1. Go to Nettla Club Admin.

  2. Navigate to Play β†’ Matches.

  3. Click on the match that shows the disputed status.

  4. Click the Edit button next to the score.

  5. Enter the corrected score.

  6. Click Save to confirm the update.

βœ… Once saved, the corrected result will be used for player level updates.

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