Nettla uses Stripe to manage online payments. Stripe is the world’s most popular payment facilitator and handles all the security and PCI related aspects in the background.
With Nettla, you have your own connected Stripe account which allows you to log in and manage all your settings around online payments in their admin portal, called Stripe Dashboard.
Stripe is responsible for all payment activity in Nettla — including reserving amounts on player accounts, capturing charges when sessions are finalised, processing refunds, and reporting every transaction in your Stripe Dashboard. Understanding how Stripe operates within Nettla will help you interpret your transaction log and respond confidently when players have payment questions.