Nettla

An overview of how Nettla uses Stripe to manage online payments and your club's connected Stripe account.

What payment processor does Nettla use to manage online payments?

The payment methods available to players when booking or paying in Nettla, including card, Apple Pay, Google Pay, and club wallets.

What payment methods can players use when paying in Nettla?

How to access your Stripe Dashboard and how to give team members or accountants access to Stripe.

Accessing your Stripe Dashboard

An overview of the Stripe transaction fees that apply to online payments at your club.

Stripe Transaction Fees

How to configure how frequently your club receives its revenue from Stripe — daily, weekly, or less often.

How often can we receive our revenue?

Nettla reserves money on the lead booker's card, then charges the final amount later. This guarantees your club's full court income.

How 'pay your part' court booking payments work

Ready-to-use answers for every common player question about charges, refunds and unexpected dates.

What to tell a player who questions a charge or refund

Why a court booking can show as Succeeded before the session and Partially refunded afterwards, and where to trace any payment.

Reading statuses and 'pay your part' payments in Stripe

An optional setting that sends player refunds to a club wallet instead of back to their card.

What is the club wallet refund setting?

This collection provides more information about online payments and refunds in Nettla

Payments & Refunds

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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