When you move to your own White Label App, players use an app with your name, icon and colours, and your links move from app.nettla.co to your app's own web address. Players keep the same accounts, bookings and history. Nettla still runs everything behind the scenes.
White Label is an add-on. This article is for clubs that have their own White Label app, or are switching to one. If your club uses the shared Nettla app and wants its own app, contact Nettla.
You can run both at once (stay listed in the Nettla app and have your own app) or go White Label only.
Your new web address
Your booking and club pages move from app.nettla.co to your app's own web address. Some clubs get a short address of their own, such as yourclub.app. Others get an address on nettla.co, such as yourclub.nettla.co. Nettla tells you which address is yours.
New app download links
Your app has its own listing on the App Store and Google Play, separate from the Nettla app. Nettla gives you your App Store and Google Play links. Anywhere you tell players to "download Nettla", point them to your app instead.
Your shared links update automatically
Links in the admin's Copy and share app links dialog (the link icon in the top bar) switch to your new address automatically. Copy fresh links from there after the switch.
Links in Nettla's emails to players also use your new address.
If you have saved links, message templates or "book now" buttons with the old Nettla links, replace them with new ones.
In Settings → The Club → Appearance → Extra Shortcut Link, if you paste a link with the old address, you see a warning that it will open in the browser instead of the app. Click the Use … button in the warning (it shows your app's address) to fix it.
Update your QR codes
Old QR codes send players to the old links. Replace them once your app is live:
Printed materials such as posters, flyers, court signage, reception and membership cards
Screens and TVs at the club
QR codes in emails, PDFs and presentations
Update your website and social media
"Download our app" buttons and links on your website
Link-in-bio on Instagram, TikTok and Facebook, plus pinned posts and story highlights
Your Google Business profile, newsletters and email signatures
Your players' accounts stay the same
Nettla accounts work across the whole platform. Players sign in to your app with the same details they already use (email, Google or Apple). Their upcoming bookings and history are all there. They don't need to sign up again.
Push notifications follow the app they use
A player who has your White Label App gets notifications there.
A player who only has the Nettla app still gets them in the Nettla app.
Good to know
Your branding (name, icon, colours and logo) is applied automatically once you're live.
There are no White Label settings in the admin. Nettla sets everything up and switches your club over.
If you go White Label only, players can only find you through your own app and links, so updating old links matters more.
Players won't all switch overnight. Update your most visible places first: your website, social media bio and the QR code at reception.