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Player substitution for public match and private matches

What happens when a player substitutes their spot in a match, and what it means for your refunds

Written by Nettla

When does this apply?

  • Only for public match and private match with pay your part enabled

  • Only before the match starts

  • Not for regular court bookings

How it works

  1. A player who can no longer make it can find a substitute from the match details screen in the app

  2. The targeted player receives a push notification asking them to take their spot

  3. Once that player joins and pays their part, the original player is automatically refunded in full for their payment

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