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How do I review and approve Smart Form submissions?

Check what players sent, approve them by adding a cohort or wallet, or reject them.

Written by Nettla

Open the form and go to the Submissions tab. Tick the submissions, then click Action and choose Add to cohort or Add club wallet to approve them, or Reject.

Review submissions

  1. Go to Players → Smart Forms and open the form.

  2. Open the Submissions tab.

  3. Click a submission to see the player's answers and documents.

Approve or reject

  1. Tick the submissions.

  2. Click Action.

  3. Choose:

    • Add to cohort: adds the players to a cohort and approves them.

    • Add club wallet: gives them club wallet credit and approves them.

    • Reject: marks them as rejected.

Statuses

  • Pending: waiting for you.

  • Approved.

  • Rejected.

Good to know

  • Your staff get a notification twice a day if there are new pending submissions.

  • Players are not notified when you approve or reject. Contact them yourself if needed.

  • Submissions approved by automation don't need your review. See "How does automation in Smart Forms work?".

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