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How do I connect HubSpot?

Create a HubSpot private app, add the scopes Nettla needs and connect it with your access token.

Written by Nettla

Create a private app in HubSpot, copy its access token, then go to Settings → Integrations, click HubSpot, paste the token into HubSpot Private App Access Token and click Connect to HubSpot.

What you need

  • A HubSpot account.

  • Permission in HubSpot to create private apps.

Step 1: Create a private app in HubSpot

Follow HubSpot's guide to create a private app in your HubSpot account.

Step 2: Add the scopes Nettla needs

Add these scopes to the private app:

  • crm.objects.companies.read

  • crm.objects.companies.write

  • crm.objects.contacts.highly_sensitive.read

  • crm.objects.contacts.read

  • crm.objects.contacts.sensitive.read

  • crm.objects.contacts.write

  • crm.objects.custom.highly_sensitive.read

  • crm.objects.custom.read

  • crm.objects.custom.sensitive.read

  • crm.objects.custom.write

  • crm.objects.users.write

  • timeline

Step 3: Connect in Nettla

  1. Copy the private app's access token from HubSpot.

  2. In Nettla, go to Settings → Integrations.

  3. Click the HubSpot tile.

  4. Paste the token into HubSpot Private App Access Token.

  5. Click Connect to HubSpot.

The tile then shows Connected.

Good to know

  • HubSpot receives player contact details only (user events).

  • When you connect, Nettla creates a property group called "user_information" in HubSpot for its fields.

  • Players' marketing choice is sent as opt_in_to_marketing_emails. Only email players where it is true.

  • To send all existing players when connecting, see "How do I choose which events are sent to an integration?".

  • Setting up workflows and lead management in HubSpot often benefits from a HubSpot specialist.

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