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What is the club wallet refund setting?

How the club wallet refund setting works in Nettla — allowing players to receive refunds into their club wallet instead of their original payment method.

Written by Nettla

The club wallet refund setting in Nettla allows you to decide that players receive refunds into a club wallet as opposed to the same payment method that they used when making the original purchase.

If this is turned on, and someone paid for a booking by Card, Apple Pay, or Google Pay, and then cancels that booking, they will receive their refund into a club wallet instead of back to their card/bank account.

Note:

Note that this setting significantly affects how players receive refunds. Evaluate this carefully with your business partners before enabling it.

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