Open the player's profile, go to the Notes tab and click Add note. You can flag one note per player so it shows on their profile and on all their bookings and purchases.
Add a note
Go to Players → Player List and open the player.
Open the Notes tab.
Click Add note.
Write your note.
Optional: tick the box to flag the note.
Click Save.
Flagged notes
A flagged note appears on the player's profile and on all their bookings and purchases, so staff see it at the front desk.
You can only flag one note per player.
Use it for things staff must know, for example an unpaid balance or a medical need.
Edit or delete a note
Open the Notes tab.
Click ⋮ on the note.
Choose Edit or Delete.
Good to know
Each note shows when it was written and by whom.
Notes are only visible to your staff in the admin. Players never see them.