Open your company in the admin, go to Shop → Rewards program and click Create rewards program. Fill in the settings, turn on Reward program is currently active and save. Players only see rewards when the program is active.
The Rewards program is an add-on. Not every club has it. If you don't see Rewards program under Shop, your company doesn't have it yet. Contact Nettla to switch it on. Once it's on, you set everything up yourself.
Create the program (company level)
Open your company. On the Dashboard, click it under Companies.
Go to Shop → Rewards program.
Click Create rewards program.
Under General, enter a Name (for example "Club Rewards") and a Description for players.
Add an image under Images (optional).
Under Company-wide settings, enter the points per 60 minutes on court for each booking type.
Under Reward points expiration, choose the Interval and Duration, for example 1 year.
Under Refer a friend, turn on Referral rewards are active if you want it, and enter Points for the inviter, Points for the invited friend and Qualification window (days).
Under Birthday reward, turn on Birthday rewards are active if you want it, and enter Points on birthday.
Under Terms & Conditions, enter your Terms & Conditions URL.
Turn on Reward program is currently active when you are ready to launch. It is off by default.
Click Save.
Change points for one club
Open the club.
Go to Shop → Rewards program.
Open the Settings tab.
Enter the points per 60 minutes for each booking type.
Click Save.
Once a club saves its own values, all of that club's values replace the company values.
Next steps
Add rewards at each club. See "How do I create rewards players can claim?".
Good to know
If you turn the program off, points from bookings that complete while it is off are not awarded.
Players see the rewards program in the mobile app only. The web version asks them to download the app.